Redefining Digital Service

Consumer behaviour has seen a paradigm shift over the last decade with the advent of technology which has redefined the interface and the speed of transaction. But this is just the beginning of global innovation and interoperability across connected devices.

Mavi will be a key player for both our internal as well as external customers in defining the connected landscape. Part of this will be defined by our customer transaction portal and CRM tools. Our customer portals will not only speed up the transaction but also create new tech solutions in managing & analysing risk as well monitoring of cases.

Another part will be driven by technological advancements, like 5G and artificial intelligence, that disrupt consumer buying behaviour. How consumers adopt and interact with new technologies will vary from region to region around the world – opening the door for companies like yours to gain new market share in growth markets and monetize new opportunities in developing markets.